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Frequently Asked Questions
After you upload your payment screenshot, our team reviews it within 24 hours (usually much faster). You'll see your account upgrade automatically — no need to refresh or re-login.
We accept Easypaisa (Pakistan users) and Payoneer (international users). Our chatbot payment assistant will guide you through the process step by step. Stripe and PayPal support is coming soon.
First, make sure you're using Chrome, Edge, or Firefox. Allow microphone access when prompted. If the issue persists, try: (1) Refreshing the page, (2) Closing other apps using your mic, (3) Checking browser permissions in Settings → Privacy → Microphone.
No. VoxBoost AI processes all audio directly in your browser using the Web Audio API. Your audio never leaves your device. Recordings you save are stored only locally on your computer.
Yes — refunds are available within 7 days of Premium activation if the features are not working as described. Email umair99965@gmail.com with your account email and reason. See our Terms of Service for full details.
The website is responsive and works on mobile browsers, but real-time audio processing performs best on desktop Chrome or Edge. Mobile browsers have limited Web Audio API support and higher latency.
Email umair99965@gmail.com with "Delete my account" in the subject line. We'll permanently delete all your data within 30 days as per our Privacy Policy.
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Response times
Support requests: within 24 hours · Billing issues: within 12 hours · Payment verification: within 24 hours · Partnerships: 2–3 business days